
SALES TERMS & PRIVACY POLICY
Introduction: PharmaTropic respects each individual's right to personal privacy. We will collect and
use information through our Web site only in the ways disclosed in this statement.
We do not sell or rent any customer privacy information to any 3rd party company
or individual. This
statement applies solely to information collected at Pharmatropic's Web sites.
Part I. Information Collection
PharmaTropic collects information through our Web site at several points. We collect
the following information about primary visitors: Email, Phone Number & Billing
Address.
We may also collect name, address, login and passwords and purchasing information, which
our users may divulge about other people through our Virtual Dollars incentives referral
programs or referred gift purchases. PharmaTropic does not actively market to children,
and we never knowingly ask a child under 13 to divulge personal information.
We collect the following general data that is not personally identifiable information. We
collect demographic data in order to know which products would fit your overall goals in
Health, Beauty and Wellness and occasionally we will offer rewards in the form of gift
coupons, bonuses and Virtual Dollars to ask you questions and to better understand the
customers likes and dislikes about products for marketing and customer service issues.
We verify the accuracy of this information by sending a confirmation email to users that
sign-up for an account in our network. Accurate information is required to make a purchase
by default, otherwise the order will not go through. The last good known purchase
information is saved in a registered user's account. No personally identifiable or
non-identifiable data is collected about users who do not sign-up for an account, except
for shipping information necessary in the event of a purchase.
We collect this information through web forms and cookies. Registration forms allow any
visitor to create a customer account in our network. All other forms gather information on
shipping and/or billing information. Billing information is stored in registered users'
accounts each time a purchase is made. Cookies are only used to help us log users in more
easily so the use of our site is made simpler as well as to remember the number of
purchases a user has made. Cookies also store the last shipping address entered when
placing any order, so this information can be filled in the next time a product is added
to a user's shopping cart. The information is collected voluntarily. To receive our
products and services, your billing and shipping information is mandatory because payment
is done always online via credit card and shipping can be set to a different address than
the one used for billing. Other information we request is optional.
We do employ cookies. A cookie is a small text file that our Web server places on a user's
computer hard drive to be a unique identifier. Cookies enable PharmaTropic to track usage
patterns and deliver customized content to users. Our cookies do technically have an
expiration date, however it is set to 10 years in the future each time you visit our
websites which makes them actually non-expiring. Our cookies do collect personally
identifiable information such as shipping addresses in our attempt to make the use of our
sites easier. Third parties collect the following information at our Web site, but such
information is not personally identifiable and does not relate your name, physical address
or email address to any purchases. Such information is used to calculate third-party
commissions and only contains details about the ordered products and the amount paid for
each one.
Part II. Information Usage
The information collected by PharmaTropic will be used for internal use only such as
billing, shipping, reporting on product sales, automatically logging you in (if you are a
registered user and unless you specifically express your will to be logged out at some
point) and sending special offers on our products. Users who provide information and sign
up for an account in our network will receive discounts, coupons, announcements regarding
new products and advertisements for bonus purchases.
Registered users will receive additional announcements from us about products, services,
special deals, and a newsletter. Out of respect for the privacy of our users we present
the option to not receive these types of communications. The information we collect will
be used to create customer profiles based on purchasing history alone. We will not
supplement information collected at our Web site with data from other sources.
We may share data with the following third parties: fulfillment houses and shipping
companies. These third parties will use the information as follows: the fulfillment houses
package the products contained in orders and print shipping labels for each package which
are used by the shipping companies. Users who have placed an order and paid for it
automatically give their consent for the sharing of their shipping information related to
that order. We have agreements with each of our fulfillment companies that customer
information is not to be stored into their computer or any other type of database or
record keeping system or we will consider this a breach of our agreement and pursue this
against them to the fullest extent of the Law.
We offer links to other Web sites. Please note: When you click on links to other Web
sites, we encourage you to read their privacy policies. Their standards may differ from
ours.
If our policy on information collection or uses changes, will advise you by means of a
newsletter sent via electronic mail (email) as well as updating the Terms and Privacy
Policy page on our website.
Part III. Access to Information
PharmaTropic maintains the accuracy of our information by automatic means, meaning that
each time you make a purchase, the most recent billing address is associated to your
account. Users who have signed-up for an account in our network may access their own
personal information and contact us about inaccuracies they may find. After logging in
they can access the "Review/Edit your details" link in the upper-right corner of
the site. Users may delete their information from our database by contacting us directly
using the "Contact Us" form present on our websites. This procedure may take
between 12 and 72 hours depending on the day of the week the request was sent.
Part IV. Problem Resolution: If problems arise, users may contact PharmaTropic by using the
Contact Us page on
either one of our websites. We are committed to resolving disputes within 48 hours.
Part V. Data Storage and Security
PharmaTropic protects user information with the following security measures; encrypting
passwords in the database, employing advanced firewall protection and making use of
128-bit SSL encryption. The PharmaTropic Team is comitted to You, our Customer. If you have any comments or
ideas on how we can better help to serve you, please drop us a line, we are always looking
forward to your input. Thank You!
The PharmaTropic Team Returns and Refund Procedures